Welcome to the City of Richmond Residential Rental Inspection Program
processing site administered by OutsourceIt Incorporated. Please read and accept
the following terms and conditions carefully prior to selecting your method of
payment.
If you have any questions or would like to talk to a live representative, please call
us at
(510) 690-8260 during standard business hours: Monday-Friday 8:00 AM - 5:00
PM Pacific Standard Time. You can also mail your payment directly to
PO Box 2089
Richmond, CA 94802-1089
Please make sure that you have correctly input your invoice number in the
payment form. This information can be found on your invoice that was mailed to
you. For assistance, please contact us on
(510) 690-8260.
If you do not know your invoice number, please do not make payment through this
web site at this time. Instead, please contact us at
(510) 690-8260 to obtain your
invoice number before returning to make the payment. Without the invoice
number we cannot credit your account with the payment you make on this site,
which would result in a significant delay in processing your payment.
Per City of Richmond Master Fee Schedule, there is a non-refundable external
service fee of 2.95% charged for each credit/debit card transaction, with a
minimum fee of $2 per transaction.